Our Commitment To You

At Electrified, backing our customers post-purchase is key to our dedication for providing a top-notch e-bike experience.

Here's how we make sure our customers get continued support:

Every customer gets personalized help to meet their unique needs. We're here to assist with e-bike setup, troubleshooting, and modifications.
Our team, provide quick, professional, and efficient responses to all customer inquiries.
Expert Maintenance and Repairs for Your E-bike - Keep Your Ride in Peak Condition.
Future Upgrades Commitment: At Electrified, we support your evolving needs. Opt to upgrade to a 72V system, and we'll reprogram your controller at no extra cost,.
Electrified provides personal support materials that help customers understand their e-bike's features and capabilities.
We actively seek feedback from our customers to continually improve our products and services. This feedback is integral to our development process, ensuring that we meet and exceed customer expectations.
We offer robust warranties for our products, assuring customers of our commitment to quality and durability. Our guarantees ensure that customers can rely on our products for a long time.