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  • Ebike Batteries
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  • Battery Guide
  • Lithium Battery Safety
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    • Lithium Battery Care Guide

    Lithium Battery Care Guide

    Battery Care and Maintenance Guide

    Proper care and maintenance of your battery will not only extend its lifespan but also ensure optimal performance and safety. Whether you're using our custom battery solutions or trusted Molicel P45B cells, following these guidelines is essential.

    1. Charge and Discharge Best Practices

    • Avoid Full Discharges: Lithium-ion batteries do not have a "memory effect," so it's best to keep your battery's charge between 20% - 80% for regular use. Deep discharges shorten the lifespan.
    • Use the Right Charger: Always use the charger provided with your battery, and never exceed the recommended charge current.
    • Monitor Charging Temperature: Batteries should be charged at room temperature. Avoid charging in extremely hot or cold conditions as this can degrade the battery's cells.

    2. Storage Tips

    • Store Partially Charged: If storing for extended periods, aim to leave the battery at around 50% charge. Do not leave it fully charged or fully discharged.
    • Ideal Storage Conditions: Store your battery in a cool, dry place away from direct sunlight or extreme temperatures. 15°C - 25°C is ideal for long-term storage.
    • Periodic Checks: For longer storage periods, check the battery every 2-3 months and top it up to 50% if needed.

    3. Safe Usage Practices

    • Avoid Water Exposure: Even though some of our battery enclosures are water-resistant, prolonged exposure to water can damage the internal components.
    • Prevent Overheating: Avoid leaving your battery in direct sunlight or other high-heat environments. Overheating can cause irreversible damage.
    • Do Not Open or Modify: Opening the battery voids the warranty and may lead to safety risks. If you experience any issues, reach out to our support team instead.

    4. Battery Potting Service

    We now offer battery potting, a process where the internal components of your battery are encased in a protective epoxy resin. This process helps:

    • Extend Battery Life: Potting adds an additional layer of protection against water, dust, and physical shocks.
    • Improved Thermal Management: It helps in dissipating heat during charging and discharging, which is critical for the longevity of the cells.
    • Extended Warranty: Opting for battery potting will automatically extend your battery's warranty by 12 months for a fee of AUD $199.

    5. Lifespan and Warranty Information

    • Cell Longevity: Our premium batteries, particularly those using Molicel P45B cells, have an expected cycle life of over 1,000 charge cycles when properly maintained.
    • Extended Warranty Option: With our potting service, we offer an additional 12 months of warranty coverage.
    • Original Purchaser Warranty: Warranty coverage is available only to the original purchaser and is non-transferable.

    6. Signs of Battery Wear

    Keep an eye out for these signs that your battery may be nearing the end of its life:

    • Decreased Range: If you're noticing a drop in performance or range, your battery cells may be aging.
    • Increased Heat: If your battery becomes noticeably hotter during use or charging, it could be a sign of wear.
    • Unusual Noises or Smells: If you notice any unusual noises, smells, or swelling in the battery casing, discontinue use immediately and contact support.

    7. Disposal and Recycling

    Lithium-ion batteries should never be thrown away in regular household waste. To safely dispose of or recycle your battery:

    • Contact a Local Recycler: Look for specialized battery recycling programs in your area.
    • Return to Electrified: We offer a battery recycling service for our customers. Send your old battery back to us, and we'll handle the recycling process.

    Battery Potting & Warranty Extension FAQs

    Q1: What is battery potting, and how does it benefit my e-bike?
    A: Battery potting involves encasing your battery in an epoxy resin, which protects it from physical damage, water, and dust. It also improves thermal management, extending the battery’s lifespan.

    Q2: Does battery potting extend the warranty?
    A: Yes, opting for battery potting automatically extends your battery’s warranty by 12 months. This service costs AUD $199.

    Q3: Can battery potting be added to all battery types?
    A: Battery potting is available for all our batteries, including custom builds. It’s highly recommended for customers looking to protect their investment further.

    Q4: What should I do if my battery shows signs of wear?
    A: If you notice decreased range, overheating, or any unusual noises or smells, stop using the battery and contact us immediately. It might be time for a replacement or service.

    Q5: How often should I charge my battery for optimal performance?
    A: For the best battery health, avoid deep discharges. We recommend keeping your battery between 20% - 80% charged for regular use and fully charging it only when necessary for long trips.