Our Commitment To You

 At Electrified, backing our customers post-purchase is key to our dedication for providing a top-notch e-bike experience.

Here's how we make sure our customers get continued support:
  • Every customer gets personalized help to meet their unique needs. We're here to assist with e-bike setup, troubleshooting, and modifications.
  • Our team, provide quick, professional, and efficient responses to all customer inquiries.
  • Expert Maintenance and Repairs for Your E-bike - Keep Your Ride in Peak Condition.
  • Future Upgrades Commitment: At Electrified, we support your evolving needs. Opt to upgrade to a 72V system, and we'll reprogram your controller at no extra cost,.
  • Electrified provides personal support materials that help customers understand their e-bike's features and capabilities. 
  • We actively seek feedback from our customers to continually improve our products and services. This feedback is integral to our development process, ensuring that we meet and exceed customer expectations.
  • We offer robust warranties for our products, assuring customers of our commitment to quality and durability. Our guarantees ensure that customers can rely on our products for a long time.